SERVICENOW INC NOW
COM · Common Stock · CUSIP 81762P102 · ISIN US81762P1021
American technology company
- SectorTechnology
- IndustryServices-Prepackaged Software
- HeadquartersSanta Clara, CA
- Founded2004
- Websiteservicenow.com
- FilingsSEC EDGAR
* Summed across managers. Shares that two managers' reports both contain – a subsidiary's holdings that its parent's report includes too, or a sub-adviser's in its client's – are counted once ($748.1m this quarter). Holder counts are more reliable. Shares outstanding: 208.0m as of 2025-09-30, from the company's own SEC filing; the percentage can still exceed 100%: lent-out shares are counted by the lender and the buyer, and some reports overlap without saying so. Implied quarter-end price ≈ $915.00. Options: 59 managers hold calls ($3.3bn notional), 58 hold puts ($3.4bn).
Trends to Q3 2025
Institutional holders
Managers reporting a position, each quarter
Numbers
| Quarter | Holders |
|---|---|
| Q3 2022 | 1,321 |
| Q4 2022 | 1,359 |
| Q1 2023 | 1,410 |
| Q2 2023 | 1,503 |
| Q3 2023 | 1,566 |
| Q4 2023 | 1,754 |
| Q1 2024 | 1,821 |
| Q2 2024 | 1,877 |
| Q3 2024 | 1,944 |
| Q4 2024 | 2,259 |
| Q1 2025 | 2,166 |
| Q2 2025 | 2,297 |
| Q3 2025 | 2,247 |
Buyers vs sellers
Managers adding to or starting a position, vs cutting or selling out
Numbers
| Quarter | Bought or added | Cut or sold out |
|---|---|---|
| Q4 2023 | 836 | 708 |
| Q1 2024 | 933 | 736 |
| Q2 2024 | 1,011 | 716 |
| Q3 2024 | 950 | 831 |
| Q4 2024 | 1,022 | 841 |
| Q1 2025 | 1,115 | 1,018 |
| Q2 2025 | 1,251 | 870 |
| Q3 2025 | 1,196 | 935 |
Calls vs puts
Options held, notional value, last 4 quarters. P/C = puts ÷ calls
Numbers
| Quarter | Calls | Puts | P/C |
|---|---|---|---|
| Q4 2024 | $3.9bn | $4.4bn | 1.13 |
| Q1 2025 | $3.4bn | $2.9bn | 0.85 |
| Q2 2025 | $4.9bn | $4.0bn | 0.82 |
| Q3 2025 | $3.3bn | $3.4bn | 1.01 |
Biggest buyers
| JPMORGAN CHASE & CO | Added | +9.2m |
| BlackRock, Inc. | Added | +691.1k |
| Lombard Odier Asset Management (Europe) Ltd | New | +628.7k |
| VICTORY CAPITAL MANAGEMENT INC | Added | +341.0k |
| VANGUARD GROUP INC | Added | +315.9k |
| GOLDMAN SACHS GROUP INC | Added | +277.9k |
| Holocene Advisors, LP | Added | +259.8k |
| Stockbridge Partners LLC | Added | +206.5k |
| BNP PARIBAS ASSET MANAGEMENT Holding S.A. | Added | +204.1k |
| Pictet Asset Management Holding SA | Added | +191.0k |
Biggest sellers
| BANK OF AMERICA CORP /DE/ | Reduced | -1.3m |
| ROYAL BANK OF CANADA | Reduced | -1.2m |
| FMR LLC | Reduced | -1.1m |
| PRICE T ROWE ASSOCIATES INC /MD/ | Reduced | -486.9k |
| Invesco Ltd. | Reduced | -461.7k |
| MASSACHUSETTS FINANCIAL SERVICES CO /MA/ | Reduced | -420.5k |
| Capital International Investors | Reduced | -341.4k |
| AXA S.A. | Reduced | -340.2k |
| FRANKLIN RESOURCES INC | Reduced | -339.4k |
| UBS AM, a distinct business unit of UBS ASSET MANAGEMENT AMERICAS LLC | Reduced | -321.1k |
Biggest calls
| SUSQUEHANNA INTERNATIONAL GROUP, LLP | Reduced | $749.5m814.4k shares |
| CITADEL ADVISORS LLC | Reduced | $527.8m573.5k shares |
| IMC-Chicago, LLC | Added | $307.6m334.3k shares |
| JANE STREET GROUP, LLC | Reduced | $273.4m297.1k shares |
| WOLVERINE TRADING, LLC | Reduced | $261.1m277.5k shares |
| UBS Group AG | Added | $184.1m200.0k shares |
| JPMORGAN CHASE & CO | Added | $91.7m99.6k shares |
| Squarepoint Ops LLC | Added | $84.0m91.3k shares |
| GOLDMAN SACHS GROUP INC | Reduced | $81.6m88.7k shares |
| MILLENNIUM MANAGEMENT LLC | Reduced | $70.7m76.8k shares |
Biggest puts
| SUSQUEHANNA INTERNATIONAL GROUP, LLP | Reduced | $964.5m1.0m shares |
| CITADEL ADVISORS LLC | Added | $424.8m461.6k shares |
| JANE STREET GROUP, LLC | Added | $332.0m360.8k shares |
| MILLENNIUM MANAGEMENT LLC | Added | $197.7m214.8k shares |
| WOLVERINE TRADING, LLC | Reduced | $175.5m186.5k shares |
| GOLDMAN SACHS GROUP INC | Reduced | $169.0m183.6k shares |
| D. E. Shaw & Co., Inc. | Added | $133.2m144.7k shares |
| UBS Group AG | Reduced | $132.3m143.8k shares |
| Squarepoint Ops LLC | Reduced | $90.4m98.2k shares |
| CITIGROUP INC | Added | $82.9m90.1k shares |
Options at notional value: the value of the shares the contracts control, as filers report them, not what the options cost. Not included in the holders, shares or buying above.
Major shareholders (over 5%)
Anyone who owns more than 5% of a class of the company's shares has to say so: on Schedule 13D if they may try to influence or control the company, on 13G if they're a passive investor, and update it as the stake changes. Each holder's latest filing, from 19 Dec 2024 on; percentages are of the share class, as the holder worked them out.
| Holder | Stake |
|---|---|
| BlackRock, Inc. 13G · institution filed 2025-02-05 | 8.9% |
| VANGUARD CAPITAL MANAGEMENT LLC 13G · institution new · filed 2026-04-30 | 7.5% |
Fell to 5% or below in the last year: VANGUARD GROUP INC (0.0%, 2026-03-27; now reported by VANGUARD CAPITAL MANAGEMENT LLC)
Insider purchases and sales in Q3 2025
Shares bought or sold by the company's own officers, directors and 10% owners, in the open market or privately, as they reported to the SEC on Form 4 (due within two business days of the trade). Grants, option exercises, shares withheld for tax and gifts aren't included.
Officers and directors buying vs selling
Number of people, by quarter (10% owners not included)
Numbers
| Quarter | Buying | Bought | Selling | Sold | Sold under a plan |
|---|---|---|---|---|---|
| Q4 2023 | 0 | — | 9 | $12.0m | $3.2m |
| Q1 2024 | 0 | — | 5 | $41.3m | $26.7m |
| Q2 2024 | 0 | — | 7 | $4.2m | $3.5m |
| Q3 2024 | 0 | — | 11 | $16.4m | $4.8m |
| Q4 2024 | 0 | — | 10 | $42.4m | $35.5m |
| Q1 2025 | 0 | — | 11 | $36.3m | $30.6m |
| Q2 2025 | 0 | — | 12 | $8.2m | $6.9m |
| Q3 2025 | 0 | — | 10 | $17.4m | $14.3m |
| Date | Insider | Trade | Value |
|---|---|---|---|
| 2025-08-29 | Sands Anita M Director | Sold | $1.0m1.1k shares |
| 2025-08-28 | McDermott William R Chairman & CEO, director | Sold plan | $5.3m5.8k shares |
| 2025-08-20 | ELMER RUSSELL S General Counsel | Sold plan | $1.5m1.7k shares |
| 2025-08-20 | Fipps Paul President, Global Customer Ops | Sold | $1.3m1.5k shares |
| 2025-08-19 | McDermott William R Chairman & CEO, director | Sold plan | $1.4m1.6k shares |
| 2025-08-18 | Mastantuono Gina President and CFO | Sold plan | $1.5m1.8k shares |
| 2025-08-18 | Tzitzon Nicholas Vice Chairman | Sold plan | $1.5m1.7k shares |
| 2025-08-18 | Canney Jacqueline P Chief People & AI Enblmt. Off. | Sold plan | $1.4m1.6k shares |
| 2025-08-15 | McBride Kevin Thomas Principal Accounting Officer | Sold plan | $238.5k280 shares |
| 2025-08-14 | Chamberlain Paul Edward Director | Sold plan | $258.0k300 shares |
| 2025-08-13 | Mastantuono Gina President and CFO | Sold plan | $72.3k84 shares |
| 2025-08-13 | Canney Jacqueline P Chief People & AI Enblmt. Off. | Sold plan | $57.7k67 shares |
| 2025-08-08 | Mastantuono Gina President and CFO | Sold plan | $256.5k292 shares |
| 2025-08-08 | Canney Jacqueline P Chief People & AI Enblmt. Off. | Sold plan | $225.7k257 shares |
| 2025-07-29 | Jackson Lawrence Director | Sold | $749.8k757 shares |
| 2025-07-16 | Canney Jacqueline P Chief People & AI Enblmt. Off. | Sold plan | $341.6k354 shares |
| 2025-07-03 | Sands Anita M Director | Sold plan | $250.9k239 shares |
Their holding: how much the trade added to or took from the insider's holding (direct, or the trust or fund named). The same trade is sometimes reported by more than one insider, such as a fund and the director who represents it; totals count it once. A value is left blank where the reported price is far from the market price (usually a typo).
Holders, Q3 2025
| Manager | Shares | Change |
|---|---|---|
| VANGUARD GROUP INC 0.28% of their portfolio | 20.2m $18.6bn | Added +315.9k |
| BlackRock, Inc. 0.31% of their portfolio | 19.2m $17.7bn | Added +691.1k |
| JPMORGAN CHASE & CO 0.46% of their portfolio | 15.8m $14.5bn | Added +9.2m |
| STATE STREET CORP 0.30% of their portfolio | 9.5m $8.7bn | Added +131.1k |
| PRICE T ROWE ASSOCIATES INC /MD/ 0.68% of their portfolio | 6.9m $6.3bn | Reduced -486.9k |
| MORGAN STANLEY 0.29% of their portfolio | 5.2m $4.8bn | Added +6.2k |
| GEODE CAPITAL MANAGEMENT, LLC 0.27% of their portfolio | 4.7m $4.3bn | Added +83.1k |
| FMR LLC 0.17% of their portfolio | 3.5m $3.2bn | Reduced -1.1m |
| UBS AM, a distinct business unit of UBS ASSET MANAGEMENT AMERICAS LLC 0.54% of their portfolio | 2.7m $2.5bn | Reduced -321.1k |
| WELLINGTON MANAGEMENT GROUP LLP 0.37% of their portfolio | 2.3m $2.1bn | Added +118.1k |
| JENNISON ASSOCIATES LLC 1.19% of their portfolio | 2.2m $2.0bn | Reduced -158.1k |
| NORTHERN TRUST CORP 0.26% of their portfolio | 2.2m $2.0bn | Reduced -1.9k |
| FRANKLIN RESOURCES INC 0.50% of their portfolio | 2.2m $2.0bn | Reduced -339.4k |
| Nuveen, LLC 0.52% of their portfolio | 2.2m $2.0bn | Reduced -146.2k |
| Capital International Investors 0.31% of their portfolio | 2.1m $1.9bn | Reduced -341.4k |
| BANK OF AMERICA CORP /DE/ 0.14% of their portfolio | 2.0m $1.9bn | Reduced -1.3m |
| ALLIANCEBERNSTEIN L.P. 0.53% of their portfolio | 1.8m $1.7bn | Reduced -80.0k |
| Fisher Asset Management, LLC 0.55% of their portfolio | 1.7m $1.5bn | Added +19.7k |
| Bank of New York Mellon Corp 0.26% of their portfolio | 1.6m $1.4bn | Added +7.0k |
| Amundi 0.42% of their portfolio | 1.4m $1.3bn | Reduced -165.0k |
| CHARLES SCHWAB INVESTMENT MANAGEMENT INC 0.21% of their portfolio | 1.4m $1.3bn | Added +56.3k |
| BANK OF MONTREAL /CAN/ 0.56% of their portfolio | 1.4m $1.3bn | Added +3.6k |
| DZ BANK AG Deutsche Zentral Genossenschafts Bank, Frankfurt am Main 1.17% of their portfolio | 1.4m $1.3bn | Reduced -172.5k |
| DEUTSCHE BANK AG\ 0.43% of their portfolio | 1.4m $1.3bn | Added +98.1k |
| GOLDMAN SACHS GROUP INC 0.18% of their portfolio | 1.4m $1.3bn | Added +277.9k |
| EDGEWOOD MANAGEMENT LLC 4.46% of their portfolio | 1.4m $1.3bn | Reduced -129.7k |
| Legal & General Group Plc 0.28% of their portfolio | 1.4m $1.3bn | Added +24.3k |
| ROYAL BANK OF CANADA 0.22% of their portfolio | 1.3m $1.2bn | Reduced -1.2m |
| Invesco Ltd. 0.19% of their portfolio | 1.3m $1.2bn | Reduced -461.7k |
| SANDS CAPITAL MANAGEMENT, LLC 3.16% of their portfolio | 1.2m $1.1bn | Reduced -162.1k |
| BARCLAYS PLC 0.39% of their portfolio | 1.2m $1.1bn | Reduced -44.9k |
| POLEN CAPITAL MANAGEMENT LLC 3.36% of their portfolio | 1.1m $1.0bn | Reduced -52.8k |
| VICTORY CAPITAL MANAGEMENT INC 0.37% of their portfolio | 1.0m $630.9m | Added +341.0k |
| AMERIPRISE FINANCIAL INC 0.21% of their portfolio | 998.2k $918.4m | Added +34.0k |
| BROWN ADVISORY INC 1.19% of their portfolio | 994.7k $915.5m | Reduced -60.5k |
| NORDEA INVESTMENT MANAGEMENT AB 0.78% of their portfolio | 963.1k $886.1m | Added +67.0k |
| WELLS FARGO & COMPANY/MN 0.17% of their portfolio | 904.1k $832.1m | Added +49.8k |
| JANUS HENDERSON GROUP PLC 0.37% of their portfolio | 886.9k $816.1m | Added +47.4k |
| Swedbank AB 0.75% of their portfolio | 800.1k $736.4m | Added +44.3k |
| Winslow Capital Management, LLC 2.31% of their portfolio | 759.9k $699.3m | Added +145.5k |
| UBS Group AG 0.13% of their portfolio | 750.1k $690.3m | Reduced -27.2k |
| Capital Research Global Investors 0.13% of their portfolio | 732.8k $674.4m | Reduced -229.3k |
| Daiwa Securities Group Inc. 2.11% of their portfolio | 678.4k $624.3m | Added +149.1k |
| HSBC HOLDINGS PLC 0.36% of their portfolio | 655.6k $602.8m | Added +65.7k |
| Clearbridge Investments, LLC 0.45% of their portfolio | 655.2k $603.0m | Added +47.6k |
| PARNASSUS INVESTMENTS, LLC 1.36% of their portfolio | 638.3k $587.4m | Added +1.3k |
| Lombard Odier Asset Management (Europe) Ltd 0.95% of their portfolio | 628.7k $18.6m | New |
| Sustainable Growth Advisers, LP 3.38% of their portfolio | 627.5k $577.5m | Reduced -19.3k |
| Swiss National Bank 0.32% of their portfolio | 597.1k $549.5m | Reduced -29.5k |
| ENVESTNET ASSET MANAGEMENT INC 0.16% of their portfolio | 592.0k $544.8m | Reduced -1.8k |
| VOYA INVESTMENT MANAGEMENT LLC 0.54% of their portfolio | 586.8k $539.2m | Reduced -83.1k |
| Pictet Asset Management Holding SA 0.48% of their portfolio | 538.3k $495.4m | Added +191.0k |
| Sumitomo Mitsui Trust Group, Inc. 0.28% of their portfolio | 535.0k $492.3m | Added +39.7k |
| BESSEMER GROUP INC 0.73% of their portfolio | 516.2k $475.1m | Reduced -13.7k |
| Mitsubishi UFJ Asset Management Co., Ltd. 0.31% of their portfolio | 474.3k $436.5m | Added +23.5k |
| AXIOM INVESTORS LLC /DE 3.21% of their portfolio | 473.0k $435.3m | Added +147.2k |
| NEUBERGER BERMAN GROUP LLC 0.31% of their portfolio | 460.7k $424.0m | Added +6.3k |
| AXA Investment Managers S.A. 1.14% of their portfolio | 460.6k $423.8m | First filing |
| SCHRODER INVESTMENT MANAGEMENT GROUP 0.33% of their portfolio | 454.3k $418.0m | Added +34.2k |
| WELLCOME TRUST LTD (THE) as trustee of the WELLCOME TRUST 4.51% of their portfolio | 450.0k $414.1m | Unchanged |
| Alphinity Investment Management Pty Ltd 4.01% of their portfolio | 446.8k $411.2m | Reduced -199.9k |
| Employees Provident Fund Board 3.26% of their portfolio | 441.6k $406.4m | Added +96.0k |
| AMERICAN CENTURY COMPANIES INC 0.21% of their portfolio | 440.6k $405.5m | Added +46.3k |
| Stockbridge Partners LLC 7.47% of their portfolio | 419.8k $386.3m | Added +206.5k |
| DekaBank Deutsche Girozentrale 0.66% of their portfolio | 416.4k $391.4m | Unchanged |
| National Pension Service 0.29% of their portfolio | 412.5k $379.6m | Added +9.7k |
| California Public Employees Retirement System 0.23% of their portfolio | 410.7k $378.0m | Added +62.3k |
| RAYMOND JAMES FINANCIAL INC 0.12% of their portfolio | 409.4k $376.8m | Added +364 |
| BLAIR WILLIAM & CO/IL 0.98% of their portfolio | 399.1k $367.3m | Added +71.3k |
| SEI INVESTMENTS CO 0.39% of their portfolio | 396.5k $364.9m | Added +26.2k |
| Ensign Peak Advisors, Inc 0.58% of their portfolio | 383.1k $352.6m | Added +16.9k |
| STIFEL FINANCIAL CORP 0.32% of their portfolio | 382.6k $352.1m | Added +1.5k |
| TCW GROUP INC 2.89% of their portfolio | 374.6k $344.7m | Reduced -9.0k |
| WILLIAM BLAIR INVESTMENT MANAGEMENT, LLC 0.89% of their portfolio | 374.0k $344.2m | Added +23.4k |
| AQR CAPITAL MANAGEMENT LLC 0.22% of their portfolio | 372.8k $343.1m | Reduced -116.6k |
| RHUMBLINE ADVISERS 0.27% of their portfolio | 371.6k $342.0m | Reduced -4.2k |
| Mariner, LLC 0.44% of their portfolio | 369.5k $340.1m | Added +11.7k |
| Fayez Sarofim & Co 0.79% of their portfolio | 367.2k $341.6m | Added +28.0k |
| CANADA PENSION PLAN INVESTMENT BOARD 0.24% of their portfolio | 365.1k $336.0m | Added +66.4k |
| Russell Investments Group, Ltd. 0.38% of their portfolio | 359.2k $331.2m | Added +18.4k |
| PRINCIPAL FINANCIAL GROUP INC 0.16% of their portfolio | 350.7k $322.8m | Added +28.5k |
| MASSACHUSETTS FINANCIAL SERVICES CO /MA/ 0.10% of their portfolio | 338.6k $311.6m | Reduced -420.5k |
| BNP PARIBAS ASSET MANAGEMENT Holding S.A. 0.80% of their portfolio | 337.8k $310.5m | Added +204.1k |
| Holocene Advisors, LP 0.71% of their portfolio | 334.8k $308.1m | Added +259.8k |
| DIMENSIONAL FUND ADVISORS LP 0.06% of their portfolio | 326.0k $300.1m | Added +16.5k |
| LPL Financial LLC 0.09% of their portfolio | 323.3k $297.6m | Added +49.0k |
| CALIFORNIA STATE TEACHERS RETIREMENT SYSTEM 0.30% of their portfolio | 320.5k $295.0m | Reduced -1.2k |
| Thrivent Financial for Lutherans 0.57% of their portfolio | 316.3k $291.1m | Added +19.6k |
| LORING WOLCOTT & COOLIDGE FIDUCIARY ADVISORS LLP/MA 2.58% of their portfolio | 313.2k $294.2m | Added +11.9k |
| NATIXIS ADVISORS, LLC 0.41% of their portfolio | 307.1k $282.6m | Reduced -30.1k |
| Corient Private Wealth LP 0.43% of their portfolio | 302.7k $276.5m | Reduced -28.9k |
| Bridgewater Associates, LP 1.09% of their portfolio | 302.0k $277.9m | Added +106.4k |
| TIGER GLOBAL MANAGEMENT LLC 0.85% of their portfolio | 300.0k $276.1m | Unchanged |
| Aberdeen Group plc 0.42% of their portfolio | 286.9k $264.4m | Added +22.6k |
| Hyperion Asset Management Ltd 7.23% of their portfolio | 281.6k $259.2m | Reduced -8.7k |
| CI INVESTMENTS INC. 0.93% of their portfolio | 277.3k $255.2m | Reduced -39.2k |
| Universal- Beteiligungs- und Servicegesellschaft mbH 0.42% of their portfolio | 273.9k $252.0m | Added +40.3k |
| CITIGROUP INC 0.17% of their portfolio | 272.6k $250.8m | Reduced -103.6k |
| MIRAE ASSET GLOBAL ETFS HOLDINGS Ltd. 0.40% of their portfolio | 269.4k $250.2m | Added +57.4k |
| Allspring Global Investments Holdings, LLC 0.39% of their portfolio | 264.1k $241.0m | Added +939 |