SERVICENOW INC NOW
COM · Common Stock · CUSIP 81762P102 · ISIN US81762P1021
American technology company
- SectorTechnology
- IndustryServices-Prepackaged Software
- HeadquartersSanta Clara, CA
- Founded2004
- Websiteservicenow.com
- FilingsSEC EDGAR
* Summed across managers. Shares that two managers' reports both contain – a subsidiary's holdings that its parent's report includes too, or a sub-adviser's in its client's – are counted once ($512.4m this quarter). Holder counts are more reliable. Shares outstanding: 207.0m as of 2025-03-31, from the company's own SEC filing; the percentage can still exceed 100%: lent-out shares are counted by the lender and the buyer, and some reports overlap without saying so. Implied quarter-end price ≈ $795.88. Options: 63 managers hold calls ($3.4bn notional), 57 hold puts ($2.9bn).
Trends to Q1 2025
Institutional holders
Managers reporting a position, each quarter
Numbers
| Quarter | Holders |
|---|---|
| Q3 2022 | 1,321 |
| Q4 2022 | 1,359 |
| Q1 2023 | 1,410 |
| Q2 2023 | 1,503 |
| Q3 2023 | 1,566 |
| Q4 2023 | 1,754 |
| Q1 2024 | 1,821 |
| Q2 2024 | 1,877 |
| Q3 2024 | 1,944 |
| Q4 2024 | 2,259 |
| Q1 2025 | 2,166 |
Buyers vs sellers
Managers adding to or starting a position, vs cutting or selling out
Numbers
| Quarter | Bought or added | Cut or sold out |
|---|---|---|
| Q2 2023 | 782 | 581 |
| Q3 2023 | 749 | 656 |
| Q4 2023 | 836 | 708 |
| Q1 2024 | 933 | 736 |
| Q2 2024 | 1,011 | 716 |
| Q3 2024 | 950 | 831 |
| Q4 2024 | 1,022 | 841 |
| Q1 2025 | 1,115 | 1,018 |
Calls vs puts
Options held, notional value, last 4 quarters. P/C = puts ÷ calls
Numbers
| Quarter | Calls | Puts | P/C |
|---|---|---|---|
| Q2 2024 | $2.9bn | $4.2bn | 1.43 |
| Q3 2024 | $3.6bn | $4.3bn | 1.21 |
| Q4 2024 | $3.9bn | $4.4bn | 1.13 |
| Q1 2025 | $3.4bn | $2.9bn | 0.85 |
Biggest buyers
| JPMORGAN CHASE & CO | Added | +791.1k |
| PARNASSUS INVESTMENTS, LLC | New | +652.9k |
| Amundi | Added | +626.6k |
| Qube Research & Technologies Ltd | Added | +592.9k |
| EDGEWOOD MANAGEMENT LLC | Added | +563.3k |
| BlackRock, Inc. | Added | +399.1k |
| Sustainable Growth Advisers, LP | Added | +355.6k |
| VANGUARD GROUP INC | Added | +297.7k |
| DEUTSCHE BANK AG\ | Added | +295.1k |
| VOYA INVESTMENT MANAGEMENT LLC | Added | +277.2k |
Biggest sellers
| FMR LLC | Reduced | -1.4m |
| WELLINGTON MANAGEMENT GROUP LLP | Reduced | -864.3k |
| POLEN CAPITAL MANAGEMENT LLC | Reduced | -684.9k |
| DZ BANK AG Deutsche Zentral Genossenschafts Bank, Frankfurt am Main | Reduced | -629.0k |
| SCGE MANAGEMENT, L.P. | Reduced | -553.0k |
| 1832 Asset Management L.P. | Reduced | -396.8k |
| MASSACHUSETTS FINANCIAL SERVICES CO /MA/ | Reduced | -375.0k |
| COATUE MANAGEMENT LLC | Sold out | -369.3k |
| MACKENZIE FINANCIAL CORP | Reduced | -366.8k |
| JENNISON ASSOCIATES LLC | Reduced | -339.2k |
Biggest calls
| SUSQUEHANNA INTERNATIONAL GROUP, LLP | Added | $1.2bn1.5m shares |
| CITADEL ADVISORS LLC | Added | $504.0m633.1k shares |
| ALKEON CAPITAL MANAGEMENT LLC | Unchanged | $397.4m499.1k shares |
| IMC-Chicago, LLC | Added | $226.2m284.1k shares |
| UBS Group AG | Added | $175.6m220.6k shares |
| WOLVERINE TRADING, LLC | Reduced | $155.5m194.9k shares |
| JANE STREET GROUP, LLC | Reduced | $124.5m156.4k shares |
| PEAK6 LLC | Reduced | $64.1m80.5k shares |
| SIMPLEX TRADING, LLC | Reduced | $60.2m75.6k shares |
| JPMORGAN CHASE & CO | Added | $50.4m63.3k shares |
Biggest puts
| SUSQUEHANNA INTERNATIONAL GROUP, LLP | Added | $878.9m1.1m shares |
| CITADEL ADVISORS LLC | Added | $413.5m519.4k shares |
| HSBC HOLDINGS PLC | Added | $245.5m313.8k shares |
| GOLDMAN SACHS GROUP INC | Reduced | $185.7m233.3k shares |
| JANE STREET GROUP, LLC | Reduced | $167.4m210.3k shares |
| UBS Group AG | Added | $165.2m207.5k shares |
| WOLVERINE TRADING, LLC | Reduced | $162.8m204.1k shares |
| MILLENNIUM MANAGEMENT LLC | Reduced | $77.7m97.6k shares |
| Squarepoint Ops LLC | Added | $63.5m79.8k shares |
| Qube Research & Technologies Ltd | Added | $45.7m57.4k shares |
Options at notional value: the value of the shares the contracts control, as filers report them, not what the options cost. Not included in the holders, shares or buying above.
Major shareholders (over 5%)
Anyone who owns more than 5% of a class of the company's shares has to say so: on Schedule 13D if they may try to influence or control the company, on 13G if they're a passive investor, and update it as the stake changes. Each holder's latest filing, from 19 Dec 2024 on; percentages are of the share class, as the holder worked them out.
| Holder | Stake |
|---|---|
| BlackRock, Inc. 13G · institution filed 2025-02-05 | 8.9% |
| VANGUARD CAPITAL MANAGEMENT LLC 13G · institution new · filed 2026-04-30 | 7.5% |
Fell to 5% or below in the last year: VANGUARD GROUP INC (0.0%, 2026-03-27; now reported by VANGUARD CAPITAL MANAGEMENT LLC)
Insider purchases and sales in Q1 2025
Shares bought or sold by the company's own officers, directors and 10% owners, in the open market or privately, as they reported to the SEC on Form 4 (due within two business days of the trade). Grants, option exercises, shares withheld for tax and gifts aren't included.
Officers and directors buying vs selling
Number of people, by quarter (10% owners not included)
Numbers
| Quarter | Buying | Bought | Selling | Sold | Sold under a plan |
|---|---|---|---|---|---|
| Q2 2023 | 0 | — | 13 | $19.1m | $9.6m |
| Q3 2023 | 0 | — | 10 | $12.2m | $4.7m |
| Q4 2023 | 0 | — | 9 | $12.0m | $3.2m |
| Q1 2024 | 0 | — | 5 | $41.3m | $26.7m |
| Q2 2024 | 0 | — | 7 | $4.2m | $3.5m |
| Q3 2024 | 0 | — | 11 | $16.4m | $4.8m |
| Q4 2024 | 0 | — | 10 | $42.4m | $35.5m |
| Q1 2025 | 0 | — | 11 | $36.3m | $30.6m |
| Date | Insider | Trade | Value |
|---|---|---|---|
| 2025-02-27 | Black Deborah Director | Sold | $54.7k58 shares |
| 2025-02-25 | Tzitzon Nicholas Vice Chairman | Sold plan | $2.7m2.9k shares |
| 2025-02-21 | Mastantuono Gina President and CFO | Sold plan | $4.3m4.4k shares |
| 2025-02-19 | Smith Paul John Pres., Global Cust.& Field Ops | Sold plan | $1.0m1.0k shares |
| 2025-02-18 | Smith Paul John Pres., Global Cust.& Field Ops | Sold plan | $2.4m2.4k shares |
| 2025-02-18 | Canney Jacqueline P Chief People & AI Enblmt. Off. | Sold plan | $1.1m1.1k shares |
| 2025-02-18 | ELMER RUSSELL S General Counsel | Sold plan | $1.0m1.0k shares |
| 2025-02-18 | McDermott William R Chairman & CEO, director | Sold plan | $378.9k384 shares |
| 2025-02-14 | Smith Paul John Pres., Global Cust.& Field Ops | Sold plan | $1.2m1.2k shares |
| 2025-02-13 | McDermott William R Chairman & CEO, director | Sold plan | $6.8m7.0k shares |
| 2025-02-13 | Smith Paul John Chief Commercial Officer | Sold | $2.8m2.9k shares |
| 2025-02-13 | ELMER RUSSELL S General Counsel | Sold plan | $1.6m1.7k shares |
| 2025-02-13 | Canney Jacqueline P Chief People Officer | Sold plan | $1.5m1.5k shares |
| 2025-02-13 | Chamberlain Paul Edward Director | Sold plan | $294.7k300 shares |
| 2025-02-13 | McBride Kevin Thomas Principal Accounting Officer | Sold plan | $98.2k100 shares |
| 2025-02-11 | Smith Paul John Chief Commercial Officer | Sold plan | $460.8k454 shares |
| 2025-02-11 | Quinlan Larry Director | Sold plan | $419.3k415 shares |
| 2025-02-10 | McDermott William R Chairman & CEO, director | Sold plan | $1.3m1.3k shares |
| 2025-02-10 | Smith Paul John Chief Commercial Officer | Sold | $427.3k417 shares |
| 2025-02-10 | ELMER RUSSELL S General Counsel | Sold plan | $341.9k336 shares |
| 2025-02-10 | Canney Jacqueline P Chief People Officer | Sold plan | $297.1k292 shares |
| 2025-02-07 | MILLER JEFFREY A Director · Trust | Sold | $2.4m2.3k shares |
| 2025-02-04 | Quinlan Larry Director | Sold plan | $418.1k415 shares |
| 2025-02-03 | ELMER RUSSELL S General Counsel | Sold plan | $2.5m2.5k shares |
| 2025-01-16 | Canney Jacqueline P Chief People Officer | Sold plan | $481.6k455 shares |
Their holding: how much the trade added to or took from the insider's holding (direct, or the trust or fund named). The same trade is sometimes reported by more than one insider, such as a fund and the director who represents it; totals count it once. A value is left blank where the reported price is far from the market price (usually a typo).
Holders, Q1 2025
| Manager | Shares | Change |
|---|---|---|
| VANGUARD GROUP INC 0.28% of their portfolio | 19.5m $15.5bn | Added +297.7k |
| BlackRock, Inc. 0.31% of their portfolio | 18.6m $14.8bn | Added +399.1k |
| STATE STREET CORP 0.30% of their portfolio | 9.2m $7.3bn | Added +28.5k |
| PRICE T ROWE ASSOCIATES INC /MD/ 0.75% of their portfolio | 7.7m $6.1bn | Reduced -289.0k |
| JPMORGAN CHASE & CO 0.44% of their portfolio | 7.2m $5.7bn | Added +791.1k |
| MORGAN STANLEY 0.30% of their portfolio | 5.3m $4.2bn | Reduced -149.9k |
| FMR LLC 0.23% of their portfolio | 4.5m $3.6bn | Reduced -1.4m |
| GEODE CAPITAL MANAGEMENT, LLC 0.28% of their portfolio | 4.5m $3.6bn | Added +173.9k |
| BANK OF AMERICA CORP /DE/ 0.22% of their portfolio | 3.2m $2.5bn | Added +139.7k |
| UBS AM, a distinct business unit of UBS ASSET MANAGEMENT AMERICAS LLC 0.58% of their portfolio | 2.8m $2.3bn | Added +188.3k |
| FRANKLIN RESOURCES INC 0.63% of their portfolio | 2.7m $2.2bn | Reduced -119.2k |
| Capital International Investors 0.38% of their portfolio | 2.4m $1.9bn | Reduced -38.0k |
| NORGES BANK 0.26% of their portfolio | 2.4m $1.9bn | Reduced -85.6k |
| Nuveen, LLC 0.55% of their portfolio | 2.3m $1.8bn | First filing |
| NORTHERN TRUST CORP 0.26% of their portfolio | 2.2m $1.8bn | Reduced -60.1k |
| WELLINGTON MANAGEMENT GROUP LLP 0.32% of their portfolio | 2.1m $1.7bn | Reduced -864.3k |
| JENNISON ASSOCIATES LLC 1.12% of their portfolio | 2.0m $1.6bn | Reduced -339.2k |
| ALLIANCEBERNSTEIN L.P. 0.50% of their portfolio | 1.7m $1.4bn | Added +242.1k |
| Fisher Asset Management, LLC 0.58% of their portfolio | 1.7m $1.3bn | Reduced -3.5k |
| Invesco Ltd. 0.25% of their portfolio | 1.7m $1.3bn | Reduced -62.4k |
| Amundi 0.46% of their portfolio | 1.6m $1.3bn | Added +626.6k |
| Bank of New York Mellon Corp 0.26% of their portfolio | 1.6m $1.3bn | Added +118.0k |
| EDGEWOOD MANAGEMENT LLC 4.49% of their portfolio | 1.6m $1.3bn | Added +563.3k |
| DEUTSCHE BANK AG\ 0.48% of their portfolio | 1.5m $1.2bn | Added +295.1k |
| SANDS CAPITAL MANAGEMENT, LLC 3.95% of their portfolio | 1.5m $1.2bn | Added +5.7k |
| Legal & General Group Plc 0.31% of their portfolio | 1.4m $1.1bn | Added +41.4k |
| BANK OF MONTREAL /CAN/ 0.59% of their portfolio | 1.4m $1.1bn | Added +27.5k |
| CHARLES SCHWAB INVESTMENT MANAGEMENT INC 0.20% of their portfolio | 1.4m $1.1bn | Added +58.3k |
| BARCLAYS PLC 0.46% of their portfolio | 1.3m $1.0bn | Added +173.0k |
| BROWN ADVISORY INC 1.45% of their portfolio | 1.3m $1.0bn | Reduced -175.5k |
| VOYA INVESTMENT MANAGEMENT LLC 0.55% of their portfolio | 1.3m $997.3m | Added +277.2k |
| GOLDMAN SACHS GROUP INC 0.18% of their portfolio | 1.2m $965.4m | Added +262.5k |
| DZ BANK AG Deutsche Zentral Genossenschafts Bank, Frankfurt am Main 1.11% of their portfolio | 1.2m $956.5m | Reduced -629.0k |
| ROYAL BANK OF CANADA 0.21% of their portfolio | 1.2m $926.8m | Reduced -116.5k |
| Capital Research Global Investors 0.19% of their portfolio | 1.1m $873.7m | Reduced -327.3k |
| MASSACHUSETTS FINANCIAL SERVICES CO /MA/ 0.26% of their portfolio | 971.4k $773.3m | Reduced -375.0k |
| AMERIPRISE FINANCIAL INC 0.21% of their portfolio | 965.6k $766.0m | Reduced -83.5k |
| POLEN CAPITAL MANAGEMENT LLC 2.37% of their portfolio | 949.7k $756.1m | Reduced -684.9k |
| UBS Group AG 0.17% of their portfolio | 938.8k $747.4m | Added +531 |
| HSBC HOLDINGS PLC 0.46% of their portfolio | 878.7k $693.8m | Added +104.2k |
| WELLS FARGO & COMPANY/MN 0.16% of their portfolio | 826.4k $657.9m | Added +57.9k |
| NORDEA INVESTMENT MANAGEMENT AB 0.62% of their portfolio | 768.1k $588.2m | Added +171.4k |
| Alphinity Investment Management Pty Ltd 4.12% of their portfolio | 763.5k $607.9m | Added +119.7k |
| JANUS HENDERSON GROUP PLC 0.33% of their portfolio | 755.0k $602.3m | Reduced -69.7k |
| Sustainable Growth Advisers, LP 3.21% of their portfolio | 723.5k $576.0m | Added +355.6k |
| Winslow Capital Management, LLC 2.12% of their portfolio | 668.0k $531.8m | Added +145.1k |
| PARNASSUS INVESTMENTS, LLC 1.25% of their portfolio | 652.9k $519.8m | New |
| Qube Research & Technologies Ltd 0.75% of their portfolio | 607.1k $483.3m | Added +592.9k |
| Swiss National Bank 0.33% of their portfolio | 581.0k $462.6m | Reduced -900 |
| TIGER GLOBAL MANAGEMENT LLC 1.74% of their portfolio | 579.7k $461.5m | Unchanged |
| Clearbridge Investments, LLC 0.40% of their portfolio | 568.1k $452.3m | Reduced -55.4k |
| ENVESTNET ASSET MANAGEMENT INC 0.14% of their portfolio | 563.1k $448.3m | Reduced -27.1k |
| AXIOM INVESTORS LLC /DE 2.07% of their portfolio | 543.0k $432.3m | Added +144.4k |
| NEUBERGER BERMAN GROUP LLC 0.33% of their portfolio | 497.4k $396.0m | Reduced -5.1k |
| Daiwa Securities Group Inc. 1.66% of their portfolio | 493.3k $392.8m | Added +200.6k |
| Sumitomo Mitsui Trust Group, Inc. 0.27% of their portfolio | 484.8k $386.0m | Reduced -28.5k |
| California Public Employees Retirement System 0.27% of their portfolio | 478.9k $381.3m | Added +928 |
| ARROWSTREET CAPITAL, LIMITED PARTNERSHIP 0.31% of their portfolio | 478.6k $381.0m | Added +130.7k |
| AQR CAPITAL MANAGEMENT LLC 0.37% of their portfolio | 473.6k $362.6m | Added +249.1k |
| SCGE MANAGEMENT, L.P. 9.98% of their portfolio | 435.0k $346.3m | Reduced -553.0k |
| Mitsubishi UFJ Asset Management Co., Ltd. 0.31% of their portfolio | 425.4k $338.7m | Added +56.0k |
| WELLCOME TRUST LTD (THE) as trustee of the WELLCOME TRUST 4.23% of their portfolio | 425.0k $338.4m | Unchanged |
| BNP PARIBAS FINANCIAL MARKETS 0.25% of their portfolio | 418.1k $332.9m | First filing |
| DekaBank Deutsche Girozentrale 0.63% of their portfolio | 410.0k $320.1m | Reduced -6.4k |
| RAYMOND JAMES FINANCIAL INC 0.12% of their portfolio | 407.0k $324.0m | Added +35.5k |
| National Pension Service 0.31% of their portfolio | 403.0k $320.9m | Added +19.0k |
| STIFEL FINANCIAL CORP 0.33% of their portfolio | 385.5k $306.9m | Reduced -44 |
| TCW GROUP INC 2.75% of their portfolio | 385.5k $306.9m | Reduced -37.4k |
| RHUMBLINE ADVISERS 0.28% of their portfolio | 377.8k $300.7m | Added +5.5k |
| CANADA PENSION PLAN INVESTMENT BOARD 0.29% of their portfolio | 376.7k $299.9m | Added +84.9k |
| CITIGROUP INC 0.23% of their portfolio | 376.2k $299.5m | Reduced -27.3k |
| SEI INVESTMENTS CO 0.38% of their portfolio | 370.1k $294.6m | Added +18.1k |
| Russell Investments Group, Ltd. 0.40% of their portfolio | 370.0k $294.6m | Added +50.8k |
| WILLIAM BLAIR INVESTMENT MANAGEMENT, LLC 0.82% of their portfolio | 366.9k $292.1m | Reduced -37.3k |
| SCHRODER INVESTMENT MANAGEMENT GROUP 0.29% of their portfolio | 362.7k $288.8m | Reduced -124.2k |
| Allianz Asset Management GmbH 0.40% of their portfolio | 340.6k $271.1m | Added +41.0k |
| Fayez Sarofim & Co 0.67% of their portfolio | 337.1k $271.0m | Added +33.5k |
| CI INVESTMENTS INC. 1.12% of their portfolio | 334.4k $266.2m | Added +64.2k |
| Mariner, LLC 0.43% of their portfolio | 327.7k $260.9m | Added +18.0k |
| BLAIR WILLIAM & CO/IL 0.78% of their portfolio | 326.1k $259.6m | Added +17.8k |
| Corient Private Wealth LP 0.42% of their portfolio | 326.0k $259.6m | Added +29.9k |
| Ensign Peak Advisors, Inc 0.49% of their portfolio | 324.0k $258.0m | Reduced -58.8k |
| PRINCIPAL FINANCIAL GROUP INC 0.14% of their portfolio | 322.7k $256.9m | Added +28.7k |
| WESTFIELD CAPITAL MANAGEMENT CO LP 1.24% of their portfolio | 320.3k $255.0m | Added +5.2k |
| CALIFORNIA STATE TEACHERS RETIREMENT SYSTEM 0.31% of their portfolio | 314.4k $250.3m | Reduced -1.2k |
| Hyperion Asset Management Ltd 9.78% of their portfolio | 312.5k $248.8m | Added +28.8k |
| LORING WOLCOTT & COOLIDGE FIDUCIARY ADVISORS LLP/MA 2.40% of their portfolio | 303.6k $246.7m | Added +4.0k |
| Vontobel Holding Ltd. 0.88% of their portfolio | 303.3k $241.5m | Added +5.9k |
| DIMENSIONAL FUND ADVISORS LP 0.06% of their portfolio | 300.3k $239.1m | Added +13.2k |
| MARSHALL WACE, LLP 0.31% of their portfolio | 296.1k $235.7m | Added +163.7k |
| Pictet Asset Management Holding SA 0.26% of their portfolio | 293.4k $233.6m | Added +109.5k |
| Employees Provident Fund Board 2.62% of their portfolio | 289.3k $230.4m | Added +122.0k |
| Allspring Global Investments Holdings, LLC 0.41% of their portfolio | 288.9k $234.5m | Added +2.0k |
| Aberdeen Group plc 0.44% of their portfolio | 287.5k $224.8m | Reduced -154.0k |
| AustralianSuper Pty Ltd 1.29% of their portfolio | 286.9k $228.4m | Added +170 |
| NATIXIS ADVISORS, LLC 0.41% of their portfolio | 279.7k $222.7m | Reduced -28.3k |
| Thrivent Financial for Lutherans 0.48% of their portfolio | 272.7k $217.5m | Reduced -31.1k |
| RENAISSANCE TECHNOLOGIES LLC 0.33% of their portfolio | 272.3k $216.8m | New |
| Assenagon Asset Management S.A. 0.38% of their portfolio | 271.0k $215.7m | Added +27.1k |
| AXA S.A. 0.68% of their portfolio | 261.7k $208.3m | Reduced -46.4k |